Terms of service

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or country, or have permission from a legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or website for unlawful or unauthorized purposes.

2. Products & Services

ShapeU Store specializes in shapewear, fajas, waist trainers, workout fajas, activewear, and related apparel.

We make every effort to display product details accurately; however:

  • Colors may vary due to screen settings
  • Fit may vary depending on body shape
  • Product appearance may differ slightly from images

We reserve the right to modify, discontinue, or limit product availability at any time.

3. Pricing & Payment

All prices are listed in USD unless stated otherwise.

Prices are subject to change without notice.

We accept major credit cards and approved third-party payment providers.

By placing an order, you authorize us to charge your selected payment method.

We reserve the right to cancel orders suspected of fraud or unauthorized activity.

4. Shipping & Delivery

Shipping times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, weather, or other unforeseen circumstances.

Once an order has shipped, ShapeU Store is not responsible for lost, stolen, or misdelivered packages unless optional shipping protection was purchased.

Customers are responsible for providing accurate shipping information.

5. Exchanges Policy (NO REFUNDS)

Due to the intimate nature of shapewear and compression garments, ALL SALES ARE FINAL — NO REFUNDS.

However, we DO offer exchanges under the following conditions:

Exchanges may be approved if:

  • The item is unused, unworn, unwashed
  • The item is returned in original packaging with tags attached
  • The request is submitted within [7–15] days of delivery 
  • The item shows no signs of wear, odor, stretching, stains, makeup, deodorant, or damage

Exchanges will NOT be approved if:

  • The item has been worn or washed
  • The item shows hygiene concerns
  • The item was purchased on final sale or clearance
  • The return request is submitted outside the allowed timeframe

Additional Exchange Terms:

  • Customers are responsible for return shipping costs, unless the item was defective or incorrect
  • Exchanges are subject to product availability
  • If the requested item or size is unavailable, store credit may be issued at our discretion
  • All exchange requests are subject to inspection and approval

6. Sizing Disclaimer

Sizing guides are provided as a reference only.

We do not offer refunds based on sizing issues. Customers are responsible for selecting the correct size before purchasing.

We recommend measuring carefully and contacting us before ordering if unsure.

7. Health & Product Use Disclaimer

Our products are intended for shaping, support, and aesthetic purposes only.

They are not medical devices.

If you are pregnant, postpartum, recovering from surgery, or have a medical condition, consult a healthcare professional before using compression garments.

Improper use may cause discomfort. Use at your own discretion.

8. Promotions, Discounts & Gift Cards

Discount codes:

  • Cannot be combined unless stated
  • Cannot be applied retroactively
  • Are subject to expiration or cancellation

Gift cards and store credit:

  • Are non-refundable
  • Cannot be redeemed for cash

9. Intellectual Property

All content on ShapeUStore.com — including logos, text, graphics, photos, designs, and branding — is the exclusive property of ShapeUStore.

Unauthorized reproduction, resale, or commercial use is prohibited.

10. User Conduct

You agree not to:

  • Commit fraud
  • Upload viruses or harmful code
  • Violate intellectual property rights
  • Harass, abuse, or harm others
  • Misuse of website content or services

We reserve the right to terminate access for violations.

11. Limitation of Liability

To the fullest extent permitted by law, ShapeU Store shall not be liable for:

  • Indirect or incidental damages
  • Personal injury from misuse of products
  • Lost profits or business interruption
  • Allergic reactions or improper product use

All products are used at the customer’s own risk.

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

13. Governing Law

These Terms shall be governed by the laws of California, USA, without regard to conflict-of-law rules.

14. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of any changes.

15. Contact Information

For questions about these Terms or your order, contact us at:

📧 shapeustore@gmail.com

🌐 www.shapeustore.com